“Exceptional patient care is at the center of every decision we make. The ClearSteps App gives me confidence that best practices are consistently followed in our office.”
Located in downtown Manhattan Beach, California, Summer Orthodontics is an owner operated dental specialty practice known for its commitment to excellent patient care. From the beginning, the office was designed for patient comfort and efficiency as core values. The practice employs cutting edge technologies to deliver on their mission.
As Dr. Blake’s practice grew, she began researching options to effectively manage her expanding office. As a solo practitioner, she needed to ensure team members were fully trained to operate effectively without micromanagement. Dr. Blake also understood the benefit of committing to consistent preparation. To accomplish these goals, she turned to ClearSteps for help.
ClearSteps helps Dr. Blake run her practice as a high performing team. Since the practice treats a high number of patients, it is critical that her staff members are always prepared for peak performance. Every team member knows their role.
As Dr. Summer describes it, her practice is about treating every patient as if they were a family member. To provide this high quality of care, every detail, from preparation to execution, must be performed correctly. ClearSteps engages her staff to perform at their best.
“As an original ClearSteps subscriber, we have benefited from the app’s flexibility. I knew the app was critical to our success when I started hearing ‘we need a ClearStep for that’ on a regularly basis.”
ClearSteps provides flexible and robust features to prepare and engage team members to perform at peak levels. Asked what she likes most about the latest version, Dr. Summer said, “I am most excited about expanded role ownership features. I have always encouraged my staff to look for better ways to do things. And now ClearSteps makes that easy.”
Innovating work stories is just one of the powerful ways ClearSteps benefits teams. Promoting employee engagement is a hallmark of world class organizations and ClearSteps helps every step of the way.
We have enjoyed being a part of Dr. Summer’s rapid growth and look forward to helping her fulfill her mission of exceptional patient care.
Click here to learn more about how ClearSteps can help your organization perform at it’s best.
[Disclaimer: Dr. Blake is the spouse of a ClearSteps co-founder – so the app has to be good…or else.]